Concierge Services
The concierge is a qualified professional who has specific training to be able to carry out various activities efficiently. The concierge service of a specialized company such as EXCELLENT is a good option for communities of owners or office buildings that want to benefit from this service without having to worry about its management.
Why hire a Concierge Service?
- EXCELLENT’s concierge service is the guarantee of having a professional who will guarantee impeccable service. Incidents are solved quickly, since this professional will provide knowledge and flexibility to any breakdown. In addition, the professional is trained and, if necessary, is trained to handle all types of machines.
- The versatility of the concierge is key to meeting all the needs of the community. At EXCELLENT we are experts in both ancillary services and gardening or cleaning services. It is the perfect formula! It allows us to have highly qualified and continuously trained personnel to carry out all kinds of tasks from cleaning, gardening to repairs.
- Outsourcing the concierge service allows you to forget about the formalities related to the management of the employment relationship (worker registration, insurance …). EXCELLENT will take care of any management derived from the activity of the concierge, responding to any leave or work problem for example. In this way you will have guaranteed a service every day of the year without major worries.
- For the reasons mentioned above, having a professional counseling service makes life in the community much easier. Our clients stand out as major benefits: professionalism, saving time and resources, as well as excellent maintenance of common areas.
Concierge Service with EXCELLENT
- The structure of our organization allows us to offer agile and effective solutions 365 days a year, at the highest level. For this reason, each service is previously analyzed and studied together with the Property, in order to provide the best solution to each of the real needs present, both at the time of contracting, and on a day-to-day basis.
- We assign a commercial to each information request so that you receive a personalized treatment and have a reference person as the main contact in EXCELLENT. Next, we schedule a technician’s visit and assess his needs to prepare a personalized offer.
- Among the usual tasks of our concierge service we find the surveillance and control of entrances, services and common areas; cleaning common areas; the garden; the maintenance of the facilities; regulation of heating; waste and mail control; representation of the building to receive workers …
- The quality of our service and the satisfaction of our clients are paramount. For this reason, EXCELLENT establishes different levels of control, combining general supervision and quality control to ensure the correct development of the project. In any case, we have reactive and proactive teams to answer any questions or queries you may have.
